Holistic Fitness Wellness Health Land & Water!  

New Policies and procedures: Now, we directly register and process payments on the spot Refund policy If you are ever asked about a refund for withdrawing from your classes, here is our policy for your information. We ask that participants please speak to the office staff or call the Centre (684-3066) before the beginning of the THIRD class to receive a full refund. Refunds for medical reasons only will be granted after the second class and will be pro-rated. Full Refund (will only be issued for the following reasons): If a participant is withdrawing before the first 2 classes; or if the class has to be cancelled; then a full refund will be issued using the original method of payment. If registration was paid for using a credit card, a refund will be issued back to the same credit card and can take up to 2 weeks to process. If a registration was paid for using cash, cheque or debit, the refund will be in the form of a cheque from the City of Thunder Bay and it can take approximately 2-3 weeks to process.  NO refunds will be issued if the withdrawal brings the number of people in the class below the minimum number needed to run the class.  NO refunds will be issued for Punch Cards that have been used. They are good for 1 full year from time of issue. Thank you

 

You can call the registration Hotline at 625-8463. This will alleviate some of the congestion at the front desk.